It is a necessity that every security enterprise is based on a well thought out operations plan in which defensive barriers and personnel procedures are specialized to combat the vulnerabilities particular to the defense of the assets under their charge. However, even with the best possible plan, no security operation can be successful without the right security officers manning the positions.
As with any industry, the hiring managers and schedulers for security must find and position the right personnel for the right places. There are many different skill sets that may be required in different posts, and although many security officers are very capable of performing well in multiple types of security positions, often security personnel that excel in one may not be so good a fit in another. An officer that is personable can provide an excellent first impression to people visiting a business and be very comfortable in a retail patrol role, as a concierge, or other positions that involve interaction with the public. It is a much different type of experience when manning a security post where the objective is to deter intruders away from an otherwise empty and undefended property. While at first glance it may seem simple, staying vigilant, awake, and alert while alone through a night shift is demanding in its own way both physically and psychologically. In all cases, success is dependent not only on the guard having the skills and training to complete the task, but also knowing they have full support at all times from their management team.
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