One of the most valuable resources to come from the use of security guard services are the reports which document a large body of information. However as the value of any asset is only as great as the return it creates, security management must file, sort, and pass on the reports as appropriate in order to use the information to its potential.
As entries regularly maintained during the course of regular business, a daily security officer report is exempt from being classified as hearsay and is admissible as evidence in court. Aside from the obvious benefit in the case of a severe incident, this is frequently useful in arbitration and litigation cases, especially when there is no other evidence of the event. Clients who use security services can also use these logs to establish or confirm facts that may be uncertain otherwise, such as the precise timing of an event or the presence of an individual at the location.
The security management is responsible for overseeing and documenting the logs, as well as making sure that they are created with the proper amount of detail to be useful. As local management should not have to be expected to study every report that is made, it is usually the responsibility of the security company to bring to their attention any observances that they should be aware of.