CAP Security

  • Home
  • About Us
    • Our Mission
    • Company History
    • Industry Partners
    • Frequently Asked Questions
    • Privacy Policy
  • Security Services
    • Services Overview
    • Uniformed Guard Services
    • Hospitality Services
    • Education / Government Services
    • Commercial Services
    • Investigative Services
  • Personnel
    • Personnel Overview
    • Management Team
    • Uniformed Officers
    • Apply Online
  • Subscribe
  • CAP Blog
  • Contact
    • General Inquiry
    • Order Services
    • Our Locations
    • Site Map
    • Connect >
      • Facebook
      • Twitter
  • Management Team
  • Management Team
  • Management Team
  • Management Team
  • Home
  • About Us
    • Our Mission
    • Company History
    • Industry Partners
    • Frequently Asked Questions
    • Privacy Policy
  • Security Services
    • Services Overview
    • Uniformed Guard Services
    • Hospitality Services
    • Education / Government Services
    • Commercial Services
    • Investigative Services
  • Personnel
    • Personnel Overview
    • Management Team
    • Uniformed Officers
    • Apply Online
  • Subscribe
  • CAP Blog
  • Contact
    • General Inquiry
    • Order Services
    • Our Locations
    • Site Map
    • Connect >
      • Facebook
      • Twitter
  • Management Team
  • Management Team
  • Management Team
  • Management Team

Capital ideas blog

Encouraging Officer Retention

8/11/2018

0 Comments

 
Finding the right personnel to work a security officer position is vital to the success of a security protection operation. The management team must locate potential employees that can perform the duties unique to each locations security needs, always focusing on individuals with a thinking judgment; capable of responding to situations and making reports based on logic and factual clarity, as opposed to doing so with emotion and feeling.

Finding these potential employees is a challenging task by itself, and retaining the positive members of the workforce is even more difficult. With odd hours and relatively low pay rates, security unfortunately has a reputation for high turnover. Turnover leads to poor customer service and increased costs, and effort diverted to more training and hiring. Minimizing turnover is the responsibility of the security provider. But how does a security company keep its officer’s morale high and make them want to remain part of the workforce?

The most important step is ensuring that they feel their work is vital and appreciated; making sure that they understand the reason the client wants a security officer on post and the intent behind each post order. They should see evidence that their reports are read and know that the appropriate authority notes any issues they discover. Together these steps engender a sense of purpose and pride in their work. As with any industry, having higher than average pay rates and consistent hours helps to stave off employee unhappiness. Above all, it is necessary to invest in a high quality management team that listens to its employees and acts upon issues as they arise without delay.

0 Comments



Leave a Reply.

    Exploring What Creates A Protected World


    Archives

    August 2022
    June 2022
    April 2022
    January 2022
    December 2021
    February 2021
    December 2020
    November 2020
    October 2020
    September 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    August 2019
    July 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017

    Categories

    All

    RSS Feed

INVESTIGATE OUR WEBSITE

ABOUT US
Home
​Our Mission
Company History
Industry Partners
Frequently Asked Questions
SECURITY SERVICES
Uniformed Guards
Hospitality
Education/Government
Commercial
Investigative Services
PERSONNEL
Personnel Overview
Management Team
Uniformed Officers
Employment
Apply Online
NEWS / CONTACT
Connect on Facebook
Capital Asset Blog
Subscribe to Newsletter
Contact Us
Privacy Policy

Picture
​29 W Noblestown Road,   Carnegie, PA 15106
Picture

Website Crafted by GET WEB Get Going!